Leveraging collaboration tools like Mattermost or Slack, and integrating them with issue-tracking/project management systems like Redmine, Jira, or Trello using Low code, No code tools like Make or Zapier can enhance productivity and simplify various organizational tasks. In this blog post, we will explore how a successful IT Support Ticket System was created by integrating Mattermost and Redmine, paving the way for limitless possibilities in optimizing internal communication and workflow management.
Mattermost
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Mattermost is a secure free software real-time chat service for team communication and effective collaboration. We at Zyxware have used Mattermost for many projects. Here are some statistics and facts on our experience using Mattermost for the past few years.
Once the installation of Mattermost in Centos 7 has been completed and everything is working fine as mentioned in the article (Install Mattermost on Centos 7) you can follow the below steps to complete the configuration part.
1) Create the System Admin user and set up Mattermost for general use.
a) Open a browser and navigate to your Mattermost instance. For example, http://<IP-ADDRESS-OF-MATTERMOST-SERVER>:8065.
Mattermost's open-source Zoom plugin enables users to start, join voice, video and screen-sharing meetings. The plugin is installed by default and can be activated by following the below steps.
1) Go to System Console > Plugins > Zoom to configure the Zoom Plugin.
2) Enter the Zoom URL and Zoom API URL for the Zoom server, for example, https://yourzoom.com and https://api.yourzoom.com/v2 respectively.
3) Set the API Key and API Secret, generated by Zoom and used to create meetings and pull user data:
Mattermost is an open source, self-hosted, team communication platform. There are desktop clients for Windows, MacOS, and Linux and mobile apps for iOS and Android. Mattermost is a better choice for enterprises who want a robust solution with no per-user fees like Slack. When considering the performance point of view, it is having lower CPU usage because they are written in Go and React and hence provide an added advantage based on other competitor chat environments.
Let’s see how we can install Mattermost on Centos 7.