A general issue faced by many of our customers is that they forget the administrator password which is required to login to the computer. Without this password, there is no way a normal user can gain access to the computer system and its contents. Most of us will end up formatting the hard disk or installing a fresh copy of Windows as a remedy. As a result, we make an unwanted payment for the service provider for both formatting and installing Windows. There is always a remedy for gaining access to the computer system without formatting or installing new copy of Windows.